Privacy Policy

Your Privacy Matters

At FullServe Quincy Tree Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our services or website, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us when you request a quote, book a service, or contact us. This typically includes:

• Your name and contact information (phone number, email address, mailing address)
• Property address where services will be performed
• Details about the tree work you need
• Payment information when you book services

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages you visit. This helps us improve our website and understand how visitors use it.

How We Use Your Information

We use the information we collect to provide and improve our services. Here is how we use your data:

• To schedule appointments and provide tree care services
• To send you estimates, invoices, and service updates
• To answer your questions and respond to your requests
• To process payments and maintain records
• To send occasional updates about our services (you can opt out anytime)
• To improve our website and customer experience

We will never sell your personal information to third parties. We only share your information when necessary to provide services, such as with payment processors or scheduling tools.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, though some features of our website may not work properly if you disable cookies.

Third-Party Services

We use trusted third-party services to help run our business, including payment processors, email services, and website hosting. These companies have access to your information only as needed to perform their functions and are required to protect your data. We do not control the privacy practices of these third parties, so we encourage you to review their policies.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and protect your account information.

How Long We Keep Your Information

We keep your personal information as long as necessary to provide services and comply with legal obligations. For example, we retain service records and payment information for tax and accounting purposes. If you would like us to delete your information, please contact us, and we will do so unless we have a legal reason to keep it.

Your Rights

You have certain rights regarding your personal information:

• You can request a copy of the personal information we have about you
• You can ask us to correct inaccurate information
• You can request that we delete your information
• You can opt out of marketing emails at any time

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

FullServe Quincy Tree Services
720 Cherry St, Quincy, IL 62301
Phone: (217) 316-8226
Email: hello@quincyiltreeservices.com